These Terms of Use govern your access to and use of the website webxdesign.co, including any sub-domains and related services (collectively, the “Website”), operated by WEBXSOLUTION LIMITED (trading as Webx Design) (“we”, “us”, or “our”).

By accessing or using our Website, you agree to be bound by these Terms of Use, together with our Privacy Policy and Complaints Procedure (collectively, the “Legal Terms”). If you do not agree to these Legal Terms, you must not use our Website.

About Us

WEBXSOLUTION LIMITED (trading as Webx Design) is a company registered in England and Wales and provides web design, development, hosting, domain, and related digital services.

Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page, and the updated version will take effect from the date of publication. You are responsible for reviewing these Terms periodically to ensure you remain in agreement.

Use of the Website

You agree to use the Website lawfully and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

You must not:

• Use the Website for unlawful, fraudulent, or harmful purposes
• Attempt to gain unauthorised access to systems or data
• Introduce viruses, malware, or other malicious material
• Misuse contact forms, support systems, or communication channels

Accounts and Client Access

Where client accounts or restricted areas are provided, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.

We reserve the right to suspend or terminate access where misuse, security concerns, or breaches of these Terms are identified.

Services

Descriptions of our services on the Website are provided for general information only and do not constitute a binding offer. Specific terms relating to services, pricing, and deliverables will be agreed separately in writing where applicable.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and code (“Content”), is owned by or licensed to WEBXSOLUTION LIMITED unless otherwise stated. You may view, download, and print content for your own personal or business use, but you must not copy, reproduce, modify, distribute, or exploit any Content without our prior written consent.

Third-Party Links

Our Website may include links to third-party websites for your convenience. We do not control or endorse those websites and are not responsible for their content, terms, or privacy practices. Accessing third-party websites is at your own risk.

Data Protection

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Details of how we collect, use, and protect personal data are set out in our Privacy Policy.

Complaints

If you have a complaint regarding our services or use of the Website, please refer to our Complaints Procedure, which explains how concerns are handled and escalated.

Limitation of Liability

We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to the above, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of the Website.

Availability

We aim to ensure the Website is available at all times but do not guarantee uninterrupted access. We may suspend or withdraw the Website for maintenance or operational reasons without notice.

Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Joomla! Trademark Notice

The Joomla!® name and logo are used under a limited licence from Open Source Matters in the United States and other countries. WEBXSOLUTION LIMITED (trading as Webx Design) is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Payment Terms & Conditions

1. Payment Terms

All website hosting, maintenance, support, and subscription services are payable in advance unless otherwise agreed in writing.
Invoices are due on the date stated on the invoice. Failure to make payment by the due date will result in the actions outlined below.

2. Late Payment

If payment has not been received within 30 days of the invoice due date:

• A late administration fee of £15.00 may be added to the outstanding invoice.
• Interest may be charged on overdue balances at 4% above the Bank of England Base Rate, or the maximum amount permitted by applicable law, until payment is received in full.
• Any discounts or promotional pricing may be withdrawn.

3. Service Suspension

If an invoice remains unpaid for 30 days after the due date, WEBXSOLUTION LIMITED reserves the right to suspend some or all services without further notice, including but not limited to:

• Website hosting
• Website maintenance
• Email hosting
• Technical support
• Website updates
• Domain management (where applicable)

WebX Design accepts no responsibility for any loss of business, revenue, rankings, data, or reputation resulting from suspension due to non-payment.

4. Service Cancellation

If payment remains outstanding for 60 days after the due date, WEBXSOLUTION LIMITED reserves the right to:

• Cancel the maintenance and support agreement.
• Terminate hosting services.
• Remove websites from our servers.
• Disable email services.
• Release any reserved development time.
• Require full payment before any future work is accepted.

Reactivation of cancelled services is not guaranteed and may incur a reconnection fee of £50 plus VAT where applicable.

5. Debt Recovery

Accounts remaining unpaid for more than 60 days may be referred to a professional debt recovery agency or legal representatives without further notice.

The customer agrees to be responsible for:

• Outstanding invoice amounts.
• Reasonable debt recovery costs.
• Court fees.
• Legal costs.
• Any additional collection expenses permitted by law.

Where the customer is a business, WebX Design also reserves all rights available under the Late Payment of Commercial Debts (Interest) Act 1998, including statutory interest and fixed recovery compensation where applicable.

6. Ownership

Until all invoices have been paid in full, all website designs, code, graphics, content created by WebxSolution LTD, licences, and intellectual property remain the property of WEBXSOLUTION LIMITED.

7. Reinstatement

Where services have been suspended or cancelled due to non-payment, reinstatement is entirely at the discretion of WEBXSOLUTION LIMITED. Full payment of all outstanding invoices, late fees, recovery costs, and any applicable reconnection charges must be received before services are restored.

8. Acceptance

By engaging WebX Design for any hosting, maintenance, support, or development services, the customer agrees to these Terms & Conditions.