Privacy policy
Privacy Policy
WEBXSOLUTION LIMITED (operating via webxdesign.co) is committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly, and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
For the purposes of data protection law, the data controller is:
Webx Design
Website: https://webxdesign.co
Email:
What Information We Collect
We may collect and process the following types of personal data:
- Name and contact details (such as email address and telephone number)
- Business details where relevant
- Enquiry, support, or complaint correspondence
- Technical data such as IP address, browser type, and device information
- Website usage data via cookies and similar technologies
How and Why We Use Your Data
We collect and process personal data for the following purposes:
- To respond to enquiries and provide services
- To manage client relationships and customer support
- To fulfil contractual obligations
- To improve our website, services, and user experience
- To meet legal and regulatory obligations
Our lawful bases for processing personal data include:
- Contract – where processing is necessary to deliver agreed services
- Legitimate interests – to operate and improve our business and services
- Legal obligation – where required by law
- Consent – where explicitly provided (for example, certain cookies or marketing communications)
Cookies and Website Analytics
Our website uses cookies and similar technologies to distinguish you from other users and to improve your experience. Cookies may collect technical information such as IP address, browser type, and pages visited.
Where required by law, non-essential cookies will only be used with your consent. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
How We Store and Protect Your Data
All personal data is stored securely and protected against unauthorised access, alteration, disclosure, or destruction. We use appropriate technical and organisational measures to safeguard personal information.
Access to personal data is restricted to authorised personnel only and is used solely for legitimate business purposes.
Payment Security
Where payments are required, transactions are processed securely by trusted third-party payment providers using encrypted connections. Webx Design does not store or have access to your full payment card details.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When personal data is no longer required, it is securely deleted or anonymised.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (where applicable)
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at
Complaints
If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address the issue promptly.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:
Website: https://www.ico.org.uk
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be published on this page.
Joomla! Trademark Notice
The Joomla!® name and logo are used under a limited licence from Open Source Matters in the United States and other countries. Webx Design is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.