We've taken your requests via Email, Whatsapp, Messenger and on Freedcamp; with large volumes of customer queries, it can be tricky to keep on top.
Now it's more straightforward; we have one intelligent email, and we'll be there to help.
We also know you haven't had an easy way to manage your emails and hosting account or access your account information, but the good news is that this has changed!
Our new client-side portal has:
And still, we are bringing many more new fantastic services to your fingertips, from Webmail, Email management, Hosting usage, Security settings, User management, and even mobile notifications via the Telegram App.
We know that offering fantastic customer support means our communication needs to be swift, clear, and accurate. And while freedcamp.com will remain our Project management tool, our support will now run from: https://portal.webx.solutions.
How does this affect me?
Next, you will stop receiving invoices from Xero.com, and invoices will now come from us directly. You only need to log in when you receive the first invoice and add your details to complete the move across.
How do I log in?
Head over to https://portal.webx.solutions/index.php?/clientarea/ and log in with your:
Note: Your email address will be the current one on our system.
All you need to do is reset your password, and you’ll be in. Or if you would like us to send you a new password, please let us know?
Want to find out more about who we are? Learn more about our support and our web design romford